Unexpected error in Login screen #747

Hi,

After upgrading to cuba-platform 6.3, login screen is not coming. In the log following error is coming.


 ERROR [http-nio-8080-exec-10] com.haulmont.cuba.web.AppUI - Unable to init ui
com.haulmont.cuba.security.global.LoginFailedException: Unable to obtain anonymous session with id 9c91dbdf-3e73-428e-9088-d586da2434c5
	at com.haulmont.cuba.web.DefaultConnection.loginAnonymous(DefaultConnection.java:69) ~[cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.AppUI.setupUI(AppUI.java:262) ~[cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.AppUI.init(AppUI.java:203) ~[cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.vaadin.ui.UI.doInit(UI.java:682) [vaadin-server-7.6.8.cuba.6.jar:7.6.8.cuba.6]
	at com.vaadin.server.communication.UIInitHandler.getBrowserDetailsUI(UIInitHandler.java:214) [vaadin-server-7.6.8.cuba.6.jar:7.6.8.cuba.6]
	at com.vaadin.server.communication.UIInitHandler.synchronizedHandleRequest(UIInitHandler.java:74) [vaadin-server-7.6.8.cuba.6.jar:7.6.8.cuba.6]
	at com.haulmont.cuba.web.sys.CubaVaadinServletService$CubaServletUiInitHandler.lambda$synchronizedHandleRequest$106(CubaVaadinServletService.java:341) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.sys.CubaVaadinServletService$CubaServletUiInitHandler$$Lambda$32/1481291046.handle(Unknown Source) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.sys.CubaVaadinServletService.withUserSession(CubaVaadinServletService.java:196) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.sys.CubaVaadinServletService$CubaServletUiInitHandler.synchronizedHandleRequest(CubaVaadinServletService.java:341) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.vaadin.server.SynchronizedRequestHandler.handleRequest(SynchronizedRequestHandler.java:41) [vaadin-server-7.6.8.cuba.6.jar:7.6.8.cuba.6]
	at com.vaadin.server.VaadinService.handleRequest(VaadinService.java:1409) [vaadin-server-7.6.8.cuba.6.jar:7.6.8.cuba.6]
	at com.vaadin.server.VaadinServlet.service(VaadinServlet.java:369) [vaadin-server-7.6.8.cuba.6.jar:7.6.8.cuba.6]
	at com.haulmont.cuba.web.sys.CubaApplicationServlet.serviceAppRequest(CubaApplicationServlet.java:278) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.sys.CubaApplicationServlet.service(CubaApplicationServlet.java:187) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.35]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.35]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.35]
	at com.haulmont.cuba.web.sys.CubaHttpFilter.handleNotFiltered(CubaHttpFilter.java:108) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at com.haulmont.cuba.web.sys.CubaHttpFilter.doFilter(CubaHttpFilter.java:95) [cuba-web-6.3.0.RC1.jar:6.3.0.RC1]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.35]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.35]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) [catalina.jar:8.0.35]
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) [catalina.jar:8.0.35]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.35]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.35]
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) [catalina.jar:8.0.35]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.35]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528) [catalina.jar:8.0.35]
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1099) [tomcat-coyote.jar:8.0.35]
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672) [tomcat-coyote.jar:8.0.35]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520) [tomcat-coyote.jar:8.0.35]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476) [tomcat-coyote.jar:8.0.35]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_45]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_45]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.35]
	at java.lang.Thread.run(Thread.java:745) [na:1.8.0_45]

Please find the attached screen-shot for reference.

This exception is not coming in new databse but it’s persists in existing database.

Please suggest how to fix.

Thanks

Could you attach the whole app.log file from build/tomcat/logs directory?

Hi Yuriy,
Please find the file attached herewith.

app.log (20.5K)

Please check if you have updated the database after migration to 6.3. Your SEC_USER table should contain the user with login ‘anonymous’.

Thanks Yuriy. It worked after updating the SEC_USER.

Hi
After updating the sec_user , the user login screen is coming but I am not able to use the application. It shows the attached error message. I also attached the app.log file here.
Please suggest how to fix this issue ?

error

app.log (155.6K)

I see exceptions related to BPM process deployer. Do you have a table with processes in your main window ?

Yes, We shows the pending processes in main window.

Can you run the application on empty database? Does the problem remain in this case?

I have just encountered this very same thing?

Unexpected error
Please contact system administrator - retry

it was working fine, then when I
input some data into the fields
adjusted some other fields and updated database

this error arrived

here is the app file.

app.log (210.3K)

Hi Peter,

According to the log, this is a different issue - something is wrong with messages on your main window.

Please start a separate topic and provide more information if you need help.