IMAP authentication error in cloud: Application is not running

Hi
My cloud-hosted application in Jelastic has suddenly stopped working. I have been using IMAP add-on in my application. From the tomcat log, it seems that it is due to log-in authentication failure.

Here is the log:

019-02-23 07:26:14.078 ERROR [ImapMailBoxSync-1] 
com.haulmont.addon.imap.sync.events.ImapStandardEventsGenerator - error during synchronization for mailbox#95ddfdc6-e25d-c1ed-7f5b-478053af25b8 java.util.concurrent.ExecutionException: 
com.haulmont.addon.imap.exception.ImapException: synchronization of mailBox#95ddfdc6-e25d-c1ed-7f5b-478053af25b8failed caused by: [javax.mail.AuthenticationFailedException][AUTHENTICATIONFAILED] Invalid credentials (Failure) at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[na:1.8.0_172] 
 at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[na:1.8.0_172]
 at com.haulmont.addon.imap.sync.events.ImapStandardEventsGenerator.init(ImapStandardEventsGenerator.java:102) ~[imap-core-1.2.0.jar:na]
 at com.haulmont.addon.imap.sync.events.ImapEvents.init(ImapEvents.java:79) [imap-core-1.2.0.jar:na]
 at com.haulmont.addon.imap.sync.ImapSyncManager.lambda$applicationStarted$1(ImapSyncManager.java:77) [imap-core-1.2.0.jar:na]
 at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1626) ~[na:1.8.0_172]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[na:1.8.0_172]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[na:1.8.0_172]
 at java.lang.Thread.run(Thread.java:748) ~[na:1.8.0_172]
Caused by: com.haulmont.addon.imap.exception.ImapException: synchronization of mailBox#95ddfdc6-e25d-c1ed-7f5b-478053af25b8failed caused by: [javax.mail.AuthenticationFailedException][AUTHENTICATIONFAILED] Invalid credentials (Failure)
 at com.haulmont.addon.imap.sync.ImapSynchronizer.synchronize(ImapSynchronizer.java:117) ~[imap-core-1.2.0.jar:na]
 at com.haulmont.addon.imap.sync.events.ImapStandardEventsGenerator.lambda$init$2(ImapStandardEventsGenerator.java:79) ~[imap-core-1.2.0.jar:na]
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[na:1.8.0_172]
 at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[na:1.8.0_172]
 ... 3 common frames omitted 
Suppressed: javax.mail.AuthenticationFailedException: [AUTHENTICATIONFAILED] Invalid credentials (Failure) at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:732) ~[javax.mail-1.6.1.jar:1.6.1]

Since my application in the cloud is not running, how can I update the IMAP Account password to fix this issue?

Hi,

please clean up you system log file, start application and provide result log.

Best regards
Zaharchenko Evgeny

HI @evgeny.zaharchenko
The log I have sent you is after clearing the old log of Catalina.