I have tested the module BProc in the CUBA Studio and got a trial version via my personal account. Now my company has purchased the license and I want to switch to it. Therefore we have logged in the browser with the company account to which the BProc license was assigned. But my CUBA Studio installation still only offers me the trial version. What can I do?
Hi Andreas,
Which Studio version do you use? Have you updated to the Studio 13.3 which was released yesterday?
Version 13.3 contains improvement for the paid add-on installation for cases like yours (when company buys license for an employee).
In this version you should see the “Install” button for the paid add-on if this add-on is available for your Studio subscription key.
Hi,
Can you please try to logout from your CUBA Store account by using an icon on the toolbar which you used to log in, and then check Bproc again?
Also I need details about your subscription. I couldn’t find it by your name. Could you please send your company name and license key, so that we can check that data on server is correct? You can use private forum message or send email to the info@cuba-platform.com email address.