Change from trial to purchased BProc module

Hello,

I have tested the module BProc in the CUBA Studio and got a trial version via my personal account. Now my company has purchased the license and I want to switch to it. Therefore we have logged in the browser with the company account to which the BProc license was assigned. But my CUBA Studio installation still only offers me the trial version. What can I do?

Greetings
Andreas

Hi Andreas,
Which Studio version do you use? Have you updated to the Studio 13.3 which was released yesterday?
Version 13.3 contains improvement for the paid add-on installation for cases like yours (when company buys license for an employee).
In this version you should see the “Install” button for the paid add-on if this add-on is available for your Studio subscription key.

Hi @AlexBudarov,

I use version 13.2. I try the 13.3 and give feedback.

Greetings
Andreas

Hi @AlexBudarov,

in the new version 13.3 I get now the purchased modules for the subscription displayed:

2020-05-19 10_58_12-Window

But the BProc module is still only available as a trial version:

2020-05-19 10_58_55-Window

2020-05-19 10_58_24-Window

What else do I have to do?

Greetings,
Andreas

Hi,
Can you please try to logout from your CUBA Store account by using an icon on the toolbar which you used to log in, and then check Bproc again?

Also I need details about your subscription. I couldn’t find it by your name. Could you please send your company name and license key, so that we can check that data on server is correct? You can use private forum message or send email to the info@cuba-platform.com email address.

Hi,

logout has fixed the problem:

image

Many thanks :slight_smile:

Andreas

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